IT Support Services in London

Comprehensive IT solutions for businesses

Providing IT support across London from our Walthamstow E17 base, we help small to medium businesses with network setup, ongoing maintenance, and more to keep your business running smoothly.

Custom pricing+ Free Diagnostic

What's Included

  • 24/7 technical support
  • Network setup and configuration
  • Cloud migration and management
  • Email and collaboration tools
  • Data backup solutions
  • Security and compliance
  • Remote support available
  • On-site visits when needed

Common Problems We Fix

"Our office network keeps dropping out"

Intermittent connectivity, slow file transfers, and Wi-Fi dead zones are common in London offices. We audit your network infrastructure, replace failing switches and access points, and configure stable coverage across your premises.

"We need to migrate to the cloud but don't know where to start"

Moving from on-premise servers to cloud platforms like Microsoft 365, Google Workspace, or AWS requires careful planning. We handle email migration, file server migration, and user setup with minimal downtime.

"Our staff keep getting locked out or can't access shared files"

Permission errors, Active Directory sync issues, and broken file shares bring productivity to a halt. We fix access problems, audit user permissions, and set up proper folder structures.

"We got hit by ransomware / phishing and need help now"

Security incidents require immediate response. We isolate affected machines, assess the damage, restore from backups where possible, and harden your systems against repeat attacks.

"We need a reliable backup system — we have nothing right now"

Many small businesses discover they have no working backup only after data loss. We set up automated local and cloud backup solutions, test recovery procedures, and document everything.

"Our computers are slow and nobody has time to fix them"

We provide ongoing maintenance plans: regular health checks, updates, hardware refreshes, and remote support — so your team stays productive without IT becoming a distraction.

Our Support Process

Step 1

Free IT Audit

We visit your London office (or assess remotely) to understand your current setup, identify risks, and document your infrastructure. You get a written report with recommendations — no obligation.

Step 2

Implementation

Whether it's a network reconfiguration, cloud migration, or security hardening, we plan the work around your business hours to minimise disruption. Most projects are completed in phases with clear milestones.

Step 3

Ongoing Support

We offer monthly support plans with remote and on-site support, proactive monitoring, and priority response. You get a dedicated contact who knows your setup — not a random call centre agent.

Step 4

Security & Backup

Every support plan includes backup monitoring, security patch management, and quarterly health checks. We prevent problems before they become emergencies.

Pricing Guide

IT audit / network assessmentFree for businesses
Remote support (per hour)£65 / hour
On-site support (per hour)£85 / hour (within London)
Monthly support planfrom £39 per user/month
Microsoft 365 / Google Workspace migration£499 – £1,999 (project-based)
Network installation (switches, access points, cabling)£299 – £1,499 (project-based)
Backup setup (local + cloud)£199 – £499 (one-time)
Security hardening / ransomware recovery£299 – £999 (project-based)

Every business is different. We provide a custom quote after the free IT audit — no generic packages, no hidden fees.

Frequently Asked Questions

We specialise in small to medium businesses across London — typically 1 to 50 employees. Whether you're a solo freelancer needing reliable email hosting or a 30-person office needing full network management, we tailor our support to your size and budget.

Yes. For clients on monthly support plans, we offer priority response including out-of-hours emergency support for critical issues like server outages or security incidents. Call us to discuss your requirements.

Absolutely. We handle the full migration — email, files, calendars, and user accounts — with minimal disruption to your team. We also provide staff training so everyone knows how to use the new system confidently.

Yes. We frequently work alongside internal IT staff, providing specialist support for projects like cloud migrations, network upgrades, or security assessments where extra hands and expertise are needed. We complement your existing setup, we don't replace it.

Get a free IT audit for your London business

Whether you need reliable day-to-day support, a cloud migration, or an emergency fix, our Walthamstow-based team is ready to help. Free initial audit, transparent pricing, no long-term lock-in.

Book Your Free IT Audit

Prefer to talk? Call us on 020 8509 0038

Why Choose CompuCare?

Free
Diagnostics

Get a free assessment before any work begins

90 Day
Warranty

All repairs backed by comprehensive warranty

24-48h
Turnaround

Fast service to get you back online quickly

Ready to get started?

Book your repair today at our Walthamstow E17 shop. 300+ five-star reviews and 23 years of expertise since 2002.

Visit us at: 16 St James Street, London E17 7PF | Mon-Sat: 10am - 7pm