Complete security and protection
Based in Walthamstow E17, London, we remove all viruses, malware, spyware, and adware from infected computers. We also set up protection to prevent future infections.
Repeated pop-ups, a changed search page, or redirects can indicate unwanted software or a compromised browser. We inspect the system rather than simply closing visible adverts.
Malware and damaged settings can make a computer slow. We assess what is running, clean the system, and check for another cause.
Fake virus alerts asking for payment or remote access are common threats. Do not call the number or give access; save the message and bring the device in.
An unfamiliar toolbar, extension, or homepage can change browser behaviour. We review settings and remove unwanted additions.
If you entered a password after a suspicious link, change it from a known-clean device and contact the relevant service.
Tell us what you saw, when it started, and whether you entered passwords or allowed remote access. If possible, disconnect the device from the internet without deleting evidence.
We inspect the system and explain the cleanup required. Diagnostics are free if you proceed; the diagnostic fee is £25 if you decline the quoted work.
After approval, we remove the identified unwanted software, review browser settings, check system behaviour, and make practical protection recommendations based on what happened.
We explain what was found and what to do next. Approved work is covered by our 90-day warranty on parts and labour where applicable.
The price depends on the type of infection, system condition, and whether additional account or data advice is needed. We give you a written quote before starting.
The infection, system condition, and account concerns affect price and turnaround. We confirm scope before work.
Do not call suspicious numbers or grant remote access. Save the message and bring the device in.
Virus and malware removal starts from £49. The final price depends on what is found during the diagnostic and the work needed to clean the system.
Do not call the number, install the suggested software, or allow remote access. Close the browser if possible, disconnect from the internet, and bring the computer in for assessment.
If you entered a password or approved remote access during the incident, change important passwords from a known-clean device and contact the affected service. We can assess the computer separately.
We can assess a ransomware incident and explain the available options. Disconnect the device from networks, do not delete affected files, and bring it in as soon as possible.
We aim to preserve your files, but every infection and system condition is different. We explain any risk before work starts and can discuss backup or data recovery where needed.
Keep the operating system and applications updated, be cautious with unexpected links and attachments, use unique passwords, and do not grant remote access to unsolicited callers.
Do not trust a pop-up or unsolicited caller asking for access. Bring the device to our Walthamstow shop for a proper assessment. Walk in without an appointment at 16 St James Street, Walthamstow E17 7PF, Monday to Saturday from 10am to 7pm. The shop is a short walk from Walthamstow Central.
Call us on 020 8509 0038
Get a free assessment before any work begins
All repairs backed by comprehensive warranty
Fast service to get you back online quickly
Practical advice related to virus & malware removal in london.
Learn more about common issues and fixes
Learn the top causes of slow laptop performance and how to fix them
Compare SSD and HDD to choose the best upgrade for performance
Expert guide on data recovery options and success rates
Book your repair today at our Walthamstow E17 shop. 300+ five-star reviews and 23 years of expertise since 2002.
Visit us at: 16 St James Street, London E17 7PF | Mon-Sat: 10am - 7pm