Frequently Asked Questions
Our goal is to provide the best customer service and to answer all of your questions in a timely manner.
1. How long will it take?
We understand how difficult it is to be away from your computer, and at Compucare Centre, we understand. As a result, we make every effort to complete all repairs and services as fast and efficiently as possible. Our amazing crew of seriously skilled tech saviours can complete most fixes in 1-3 days. This is mainly due to the fact that we need to get a specific part for your computer or laptop. You may generally get your computer back home with you within 24 hours if you need it sooner and we have the part you need in stock.
2. How much does it cost?
When you come to us for computer repairs, you won’t have to worry about any hidden fees or extra prices. Our professionals will assess the issue, provide a solution, and provide you with a free quote* without charging you anything. Prices vary based on the service you require and the cost of the parts, but we will always provide you with a guaranteed price.
*If you choose to proceed with the repair, you will receive a free quote; otherwise, you will be charged £… for the initial evaluation.
3. My screen is cracked, can you help?
Yes, of course! Cracked laptop screens are a regular occurrence that affects almost everyone at some point. We’ve changed hundreds of laptop screens in London, and we could possibly replace yours the same day (as long as the screen is in stock).